Another wonderful opportunity for those candidates who work from home and are looking for a great career. 
At Enterprise Holdings, please review the Reservation Sales Representative in Lake Havasu City, AZ position and see if you are a good fit. 
- Must be available for a 4 week virtual training class (Monday-Friday, 9a-6p CST)
 - Schedules include working afternoons, evenings and weekends (Saturday and Sunday)
 
Responsibilities:
- Handling incoming calls efficiently
 - Handling reservations for offices while promoting the benefits of renting with the company
 - Consistently meet established performance and quality standards
 - Locate and interpret complex information from a number of databases
 - Communicate information considered unsatisfactory by customers in a tactful manner
 - Handle multiple tasks (ie., talking with customers while accessing information in a computer)
 - Offer alternatives and options to overcome objections
 - Maintain a courteous and pleasant demeanor while speaking with external and internal customers
 
Knowledge/Skills/Abilities:
- Able to learn quickly in a technical environment
 - Computer literacy required - able to successfully navigate and maneuver across multiple applications simultaneously
 - Good typing, data entry and spelling skills
 - Self-starter and disciplined; not easily distracted while working at home
 - Ability to trouble-shoot and fix minor computer problems independently
 - Excellent customer service, sales, interpersonal, and communication skills
 - Excellent verbal and written communication including grammar and voice quality
 - Detail oriented, ability to multitask, strong sense of urgency and commitment to excellence
 - Ability to work under minimal supervision
 
- Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
 - Must be at least 18 years old
 - Minimum of 6 months sales experience
 - Minimum of 6 months previous customer service experience
 - Minimum 1 year work experience at the same employer
 - Previous sales experience in a retail or customer service environment or equivalent, preferred
 - Basic computer navigation skills and ability to toggle between different computer screens and programs
 - Must have the ability to meet PC and Internet requirements
 - Must be able to work 40 hours per week
 - Must be able to work afternoon and evening schedules, based on business need
 - Apart from religious observation must be able to work both weekend days (Saturday & Sunday)
 
Work From Home Requirements:  
- Must live in Lake Havasu City, Arizona
 - Have permanent residence with a defined working space that is clean, ventilated and quiet
 - Working space with working smoke detector, fire extinguisher, and first aid kit
 
Work From Home Technical Requirements:
- Computer (PC, no Mac)
 - OS Version: Windows XP SP3 or Windows 7 (Windows Vista and Windows 8 are not supported)
 - Computer USB Headset with Microphone or PC speakers and microphone
 - High speed Internet access provided by a cable or DSL provider (Satellite broadband does not meet our requirements)
 
- Minimum up load speed of 1000 kbps (1.0 mbps)
 - Minimum down load speed of 3000 kbps (3.0 mbps)
 - Use of wireless and WiFi “air cards” is prohibited
 
** Enterprise reserves the right to verify that your PC meets or exceeds the following requirements. 

 

