If you previously have experience in working at a help desk or you are very versed in technical support and have customer service skills, this could be the work at home position that you have been looking for.
Accolade Support is a 100% US based privately owned company and they are seeking to fill remote agent positions with their company.
The position currently listed is:
Technical Support Agent-this is a 100% telecommuting position working as a PC Desktop Support Agent. Customer service skills and enjoyment of speaking with people via the phone are both two important keys to your personality.
The position is an independent contractor position that has both full-time and part-time available. Compensation for this position is $10.00-$12.00 per hour.
Requirements:
Skills:
(1) Technical-ability to desktop trouble shoot, resolve internet connectivity issues and support software applications by providing training.
(2) Sales skills-ability to sell a wide range of products and services to inbound callers.
(3) Customer Service Skills: Authentic desire to assist customers and being able to handle a broad range of client issues with a successful outcome.
(4) Must pay attention to detail.
(5) US based telephone number-landline –no cells or VOIP phones
(6) Corded phone set with headset
(7) PC with Windows XP or Vista and fast internet connection
(8) US resident
(9) Quiet location to be able to take calls with no interruptions
(10) Proof of legal right to work in US and be able to pass background check
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