Sunday, July 14, 2013

Work From Home - Reservation Sales Representative at Enterprise

Another wonderful opportunity for those candidates who work from home and are looking for a great career. 

At Enterprise Holdings, please review the Reservation Sales Representative in Lake Havasu City, AZ position and see if you are a good fit. 
Qualifications: Even though this is a work from home job in your own home office, you must reside in Lake Havasu City, Arizona.
  • Must be available for a 4 week virtual training class (Monday-Friday, 9a-6p CST)  
  • Schedules include working afternoons, evenings and weekends (Saturday and Sunday)
These are some of the responsibilities you must be able to complete for this position:

  • Handling incoming calls efficiently
  • Handling reservations for offices while promoting the benefits of renting with the company
  • Consistently meet established performance and quality standards
  • Locate and interpret complex information from a number of databases
  • Communicate information considered unsatisfactory by customers in a tactful manner
  • Handle multiple tasks (ie., talking with customers while accessing information in a computer)
  • Offer alternatives and options to overcome objections
  • Maintain a courteous and pleasant demeanor while speaking with external and internal customers
  • Able to learn quickly in a technical environment
  • Computer literacy required - able to successfully navigate and maneuver across multiple applications simultaneously
  • Good typing, data entry and spelling skills
  • Self-starter and disciplined; not easily distracted while working at home
  • Ability to trouble-shoot and fix minor computer problems independently 
  • Excellent customer service, sales, interpersonal, and communication skills
  • Excellent verbal and written communication including grammar and voice quality
  • Detail oriented, ability to multitask, strong sense of urgency and commitment to excellence
  • Ability to work under minimal supervision
  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
  • Must be at least 18 years old
  • Minimum of 6 months sales experience
  • Minimum of 6 months previous customer service experience
  • Minimum 1 year work experience at the same employer
  • Previous sales experience in a retail or customer service environment or equivalent, preferred
  • Basic computer navigation skills and ability to toggle between different computer screens and programs
  • Must have the ability to meet PC and Internet requirements
  • Must be able to work 40 hours per week
  • Must be able to work afternoon and evening schedules, based on business need
  • Apart from religious observation must be able to work both weekend days (Saturday & Sunday)
Work From Home Requirements: 
  • Must live in Lake Havasu City, Arizona 
  • Have permanent residence with a defined working space that is clean, ventilated and quiet
  • Working space with working smoke detector, fire extinguisher, and first aid kit
Work From Home Technical Requirements:
  • Computer (PC, no Mac)
  • OS Version: Windows XP SP3 or Windows 7 (Windows Vista and Windows 8 are not supported)
  • Computer USB Headset with Microphone or PC speakers and microphone
  • High speed Internet access provided by a cable or DSL provider (Satellite broadband does not meet our requirements)
    • Minimum up load speed of 1000 kbps (1.0 mbps)
    • Minimum down load speed of 3000 kbps (3.0 mbps)
    • Use of wireless and WiFi “air cards” is prohibited
** Enterprise reserves the right to verify that your PC meets or exceeds the following requirements.