Another wonderful opportunity for those candidates who work from home and are looking for a great career.
At Enterprise Holdings, please review the Reservation Sales Representative in Lake Havasu City, AZ position and see if you are a good fit.
- Must be available for a 4 week virtual training class (Monday-Friday, 9a-6p CST)
- Schedules include working afternoons, evenings and weekends (Saturday and Sunday)
Responsibilities:
- Handling incoming calls efficiently
- Handling reservations for offices while promoting the benefits of renting with the company
- Consistently meet established performance and quality standards
- Locate and interpret complex information from a number of databases
- Communicate information considered unsatisfactory by customers in a tactful manner
- Handle multiple tasks (ie., talking with customers while accessing information in a computer)
- Offer alternatives and options to overcome objections
- Maintain a courteous and pleasant demeanor while speaking with external and internal customers
Knowledge/Skills/Abilities:
- Able to learn quickly in a technical environment
- Computer literacy required - able to successfully navigate and maneuver across multiple applications simultaneously
- Good typing, data entry and spelling skills
- Self-starter and disciplined; not easily distracted while working at home
- Ability to trouble-shoot and fix minor computer problems independently
- Excellent customer service, sales, interpersonal, and communication skills
- Excellent verbal and written communication including grammar and voice quality
- Detail oriented, ability to multitask, strong sense of urgency and commitment to excellence
- Ability to work under minimal supervision
- Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
- Must be at least 18 years old
- Minimum of 6 months sales experience
- Minimum of 6 months previous customer service experience
- Minimum 1 year work experience at the same employer
- Previous sales experience in a retail or customer service environment or equivalent, preferred
- Basic computer navigation skills and ability to toggle between different computer screens and programs
- Must have the ability to meet PC and Internet requirements
- Must be able to work 40 hours per week
- Must be able to work afternoon and evening schedules, based on business need
- Apart from religious observation must be able to work both weekend days (Saturday & Sunday)
Work From Home Requirements:
- Must live in Lake Havasu City, Arizona
- Have permanent residence with a defined working space that is clean, ventilated and quiet
- Working space with working smoke detector, fire extinguisher, and first aid kit
Work From Home Technical Requirements:
- Computer (PC, no Mac)
- OS Version: Windows XP SP3 or Windows 7 (Windows Vista and Windows 8 are not supported)
- Computer USB Headset with Microphone or PC speakers and microphone
- High speed Internet access provided by a cable or DSL provider (Satellite broadband does not meet our requirements)
- Minimum up load speed of 1000 kbps (1.0 mbps)
- Minimum down load speed of 3000 kbps (3.0 mbps)
- Use of wireless and WiFi “air cards” is prohibited
** Enterprise reserves the right to verify that your PC meets or exceeds the following requirements.
